Privacy Policy

We are Bet St George and this privacy policy explains how we collect, use and protect your personal information when you use our site and services. The page covers what types of data we gather, how that data is processed, who may receive it and the rights available to you. Read this policy before creating an account or making a deposit. Contact options for privacy-related requests are available in your account settings and via the support centre.

What data we collect

We collect three main types of information: personal, technical and transactional. Information is used to operate your account, process payments and meet legal obligations.

Personal data

Personal data includes name, date of birth, contact details, identity documents and address. We use this to verify identity, prevent underage play and comply with laws.

Technical data

Technical data covers device information, IP address, browser type, log files and connection data. This helps with security, site performance and fraud prevention.

Transactional data

Transactional data covers deposits, withdrawals, bets, wins and losses, payment method details and transaction history. This is required to process transactions and respond to account queries.

How we use information

Data is used to provide the service, process payments, verify accounts, manage safer gambling tools and detect abuse. We also use information for customer support, dispute handling and to meet legal and regulatory obligations.

Cookies and tracking technologies

We use cookies and similar tracking to remember preferences, keep you logged in and run analytics. Third-party services may set cookies for analytics and advertising. You can manage cookie settings in your browser or account preferences.

Data protection and security

Account and payment information is protected with TLS/SSL (typically TLS 1.2 or higher) and certificates from recognised providers. Access to personal data is limited to authorised staff and service providers. We use technical and organisational measures to reduce unauthorised access and misuse.

Data sharing and third parties

We share data with payment providers, identity verification services, fraud prevention partners and regulators where required. Third parties process data on our behalf under contract and are required to protect it. We do not sell personal data for marketing purposes.

Your rights

You have rights to manage your personal information. Use your account settings or contact support to exercise them.

Access and correction

You can request a copy of the personal data we hold and ask for inaccuracies to be corrected.

Deletion and restriction

Requests to delete or restrict processing will be considered in line with legal, regulatory and record-keeping requirements. Some data may need to be retained to fulfil legal obligations.

Withdraw consent and objections

If processing is based on consent you can withdraw it. You can also object to certain processing where applicable. Withdrawal or objection may affect your ability to use parts of the service.

Data retention

We retain personal data for as long as necessary for account management, legal compliance and fraud prevention. Retention periods depend on the type of data and relevant legal requirements.

Updates to this policy

We may update this privacy policy. Changes will be posted on the site with an updated effective date. Continued use of the service after changes indicates acceptance of the revised policy.